Terms & Conditions
Website Terms & Conditions
Last updated: 24.05.25
Welcome to www.booknookretreats.com. By accessing or using our website, booking a retreat, or engaging with our services, you agree to be bound by the following Terms & Conditions. These terms apply to all users of the site and govern your relationship with us, the website owner, Book Nook Retreats (“we”, “our”, or “us”).
If you have any questions or concerns, please don’t hesitate to get in touch.
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1. Use of the Website
This website is provided for your personal, non-commercial use. You agree not to copy, reproduce, modify, distribute, sell, or exploit any part of the site or its content without our written permission.
We do our best to ensure all information is up to date and accurate, but we make no guarantees and reserve the right to make changes at any time.
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2. Booking a Retreat
By booking a retreat through this website, you agree to the terms set out in our Booking & Payment Policy, Refund Policy, and any other relevant information provided during the booking process.
Please ensure you review all retreat details carefully before confirming your place.
3. Payment Terms
To secure your place, a non-refundable deposit is required at the time of booking. Full payment must be made no later than 30 days prior to the retreat start date. If payment is not received in time, your booking may be cancelled.
Flexible payment plans may be available on request—just reach out, we’re here to help.
4. Cancellations & Refunds
Cancellations and refunds are subject to our Refund Policy. We always aim to be fair and understanding, and encourage you to read this section thoroughly before booking.
5. Eligibility
You must be at least 18 years old to attend our retreats or book through our site. By using this site, you confirm that you meet this age requirement.
6. Accessibility
We strive to make our website and retreats inclusive. If you have accessibility needs—especially regarding mobility or sensory access—please get in touch so we can help you find a retreat that suits you best.
7. Health, Safety & Wellbeing
Participation in our retreats is voluntary and at your own risk. We aim to provide a nurturing environment but cannot be held liable for personal injury, illness, or loss during your stay.
Please read our full Health & Safety Policy and let us know of any medical conditions, allergies, or requirements ahead of time.
8. Intellectual Property
All content on this website, including text, images, branding, and design, is the property of Book Nook Retreats unless otherwise stated. You may not use or reproduce any content without permission.
9. Third-Party Links
Our website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy policies, or practices of any external sites.
10. Privacy
We take your privacy seriously. Please review our Privacy Policy to understand how we collect, use, and protect your information.
11. Limitation of Liability
To the fullest extent permitted by law, Book Nook Retreats shall not be liable for any indirect, incidental, special or consequential damages resulting from your use of this site or participation in a retreat.
12. Changes to These Terms
We may update these Terms & Conditions from time to time. Continued use of the website after any changes implies your acceptance of the revised terms.
13. Governing Law
These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the UK courts.
14. Contact Us
If you have any questions about these Terms, please don’t hesitate to get in touch via hello@booknookretreats.com.